Frequently Asked Questions
Everything you need to know about shopping with Gleam.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Gleam accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order ships, you will receive an email with a unique tracking number and a link to our carrier's website to monitor your delivery in real-time.
Are your products covered by a warranty?
Yes, most products at Gleam come with a one-year manufacturer's warranty against defects. Please refer to the specific product page for detailed warranty information.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and we are unable to make changes, but you can still return the item once received.