Returns & Exchanges
At Gleam, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is here to ensure your shopping experience remains seamless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original box and attach the prepaid shipping label provided via email to the outside of the package.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our processing center.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing